Mark and Donna - “It is hard to believe how many years have passed since you installed our dock. Perhaps this is a good time to reflect on where we were and how far we’ve come.
It was clear that our dock was worn out and no amount of fixing it was going to make it right, especially as traffic on the lake continues to increase and boats get bigger. It was time to consider new ideas. We certainly didn’t want to be the “guinea pig” for a new commercial dock technology, but decided that the pay-off was worth the risk...
In the ensuing years we’ve all learned a lot and our installation has been the laboratory for refining your designs and technology. Yes, the years of product development have been there for all to see. Yet for those who care to look closely, the product changes that have been incorporated into our design continue to improve our dock, and are flowing nicely into the new docks you are building - it is a win-win situation for all of your customers.
As important as a quality product is service after the sale. Your tenacity, innovative thinking and take-no-prisoners dedication to getting it right have not wavered. It has been gratifying to us to watch your company grow and continue to be successful. We are pleased to be part of your success - you are certainly an important part of ours and we will continue to rely on Modular Concrete Docks in the future."
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